SuiteCRM

An open-source CRM for sales, marketing and customer service that you can self-host.

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About SuiteCRM

SuiteCRM is an open-source customer relationship management application covering sales, marketing and customer service. It offers a flexible data model for customer records, lead and opportunity management, personalized quotations, and reporting with dashboards.

It can be downloaded and self-hosted on your own infrastructure, or used through the paid SuiteCRM Hosted service. Maintenance and security releases are published regularly for the 8.x and 7.x lines. It suits businesses that want a Salesforce-style CRM without licence fees.

Strengths

  • Covers sales, marketing and support in one CRM
  • Reporting and dashboards included
  • Regular security and maintenance releases

Limitations

  • Self-hosting requires server administration
  • Aimed at businesses rather than personal use

Details

Pricing
FreeFree to self-host with no licence fees; a hosted service is offered separately.
License
Open source, license not stated
Platforms
Web, Self-hosted
How it runs
Self-hosted, Hosted service
Best suited for
Businesses wanting a self-hosted CRM without licence fees
Categories
Office tools
Last verified
Added
Provenance
Selected from the TechWalrus Resource Hub (Enterprise & Workplace IT); facts checked against the developer's own pages, 2 sources on file.

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