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Chanty vs Twist: catalog facts
Chanty	Twist
Freemium Free to start, with paid plans listed on the pricing page.	Freemium A free plan is available, with paid plans for teams that need more.
Web	Web
Free guest access for external contacts States HIPAA, GDPR and SOC 2 Type II compliance	Threads keep conversations on topic Inbox collects threads for prioritizing
Proprietary hosted service only Growing focus on AI agents may not suit everyone	Hosted service only, with no self-hosting Slower paced than real-time chat, which does not suit every team
Downloadable app, Web application, Hosted service	Downloadable app, Web application, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.