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Chatbase vs Tiledesk: catalog facts
ChatbaseTiledesk
Paid

Commercial service with a free trial; demos are available for larger teams.

Freemium

Self-hosting the open-source code is free; the hosted service has a 14-day free trial.

Web Web, Self-hosted
  • No-code setup using a business's own data
  • One agent can cover chat, email, phone and Slack
  • Live agents and AI chatbots in one platform
  • No-code visual conversation designer
  • Focused on business customer support and sales, not personal use
  • Hosted only, so customer data is processed on Chatbase's service
  • Self-hosting a multi-container stack takes some operations work
  • Website is geared towards enterprise sales and demos
Hosted service Self-hosted, Hosted service
Closed source Open source
License not stated License: MIT
Account needed Not stated if an account is needed
Needs internet Not stated if it works offline

Checked October 2, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.