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Close vs Salesforce: catalog facts
Close	Salesforce
Paid Paid subscription with a free trial that needs no credit card.	Paid Paid subscriptions, with a free way to get started offered on the website.
Web	Web
Calling, email and SMS built into the CRM Pipeline management and reporting in one place	Covers sales, service and marketing on one platform AI agents through Agentforce
No free plan beyond the trial Aimed at sales teams rather than general contact management	Large and complex for small teams Hosted service only
Downloadable app, Web application, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.