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Close vs Zoho CRM: catalog facts
CloseZoho CRM
Paid

Paid subscription with a free trial that needs no credit card.

Freemium

Can be started free with a trial, with paid plans for more features.

Web Web
  • Calling, email and SMS built into the CRM
  • Pipeline management and reporting in one place
  • More than 1,200 integrations
  • Sales automation for follow-ups and approvals
  • No free plan beyond the trial
  • Aimed at sales teams rather than general contact management
  • Hosted only, with data kept on Zoho servers
  • Breadth of features takes time to configure
Downloadable app, Web application, Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Not stated if it works offline Needs internet

Checked October 2, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.