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Countly vs Heap: catalog facts
Countly	Heap
Freemium Countly Lite is free to self-host for non-commercial use; Enterprise and Flex are paid.	Paid Paid plans with a free trial; larger plans are sold through the sales team.
Web, Self-hosted	Web
Covers mobile, web, desktop and IoT apps Self-hosted deployment keeps data in your own infrastructure	Automatic capture of interactions without defining events first Journey, conversion and retention analysis
Free Lite edition is limited to non-commercial use Many features are reserved for paid Enterprise plans	Aimed at companies; pricing for larger plans requires contacting sales Hosted only; user data is stored by a third party
Self-hosted, Hosted service	Web application, Hosted service
Closed source	Closed source
License: Non-commercial license (Countly Lite)	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Needs internet
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.