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Deskpro vs Zendesk: catalog facts
Deskpro	Zendesk
Paid Commercial software; the site offers demos and a self-guided tour.	Paid Paid subscription service with a free trial.
Web, Self-hosted	Web
Cloud or self-hosted deployment Omnichannel inbox covering email, chat, voice and forms	Tickets from many channels in one queue Covers both customer support and internal employee service
Aimed at organisations rather than individuals Pricing not shown on the homepage	Proprietary hosted service with data stored by Zendesk Heavy focus on AI features that may not suit every team
Self-hosted, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Not stated if it works offline	Needs internet
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.