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Deskpro vs Znuny: catalog facts
Deskpro	Znuny
Paid Commercial software; the site offers demos and a self-guided tour.	Free Free open-source software; professional services are offered separately.
Web, Self-hosted	Web, Self-hosted
Cloud or self-hosted deployment Omnichannel inbox covering email, chat, voice and forms	Direct continuation of OTRS Community Edition Long-term support branch alongside a feature branch
Aimed at organisations rather than individuals Pricing not shown on the homepage	Self-hosting requires server setup and maintenance Aimed at organizations rather than individuals
Self-hosted, Hosted service	Self-hosted
Closed source	Open source
License not stated	License not stated
Account needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.