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Deskpro vs Zoho Desk: catalog facts
DeskproZoho Desk
Paid

Commercial software; the site offers demos and a self-guided tour.

Freemium

Free signup is available, with paid plans offered through a free trial.

Web, Self-hosted Web
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • Multichannel inbox for support conversations
  • Built-in help center with knowledge base and community
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
  • Hosted only, no self-hosted edition
  • AI features lean toward customer service rather than internal IT
Self-hosted, Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Not stated if it works offline Needs internet

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.