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Faveo Helpdesk vs Trudesk: catalog facts
Faveo Helpdesk	Trudesk
Free The community edition is free to download and run on your own server.	Free Free to use, with the source available on GitHub.
Web, Self-hosted	Web, Self-hosted
Self-hosted, so ticket data stays on your own server Built on Laravel, a widely known PHP framework	Real-time ticket updates and notifications Built-in chat between agents and customers
Requires a PHP web server and database to set up and maintain Little documentation visible on the repository page	Requires running and maintaining your own server when self-hosted Smaller project than older help desks such as osTicket
Self-hosted	Self-hosted, Hosted service
Open source	Open source
License not stated	License not stated
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.