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Live Helper Chat vs Tiledesk: catalog facts
Live Helper Chat	Tiledesk
Freemium Free to self-host under Apache-2.0; paid hosting and commercial services are offered.	Freemium Self-hosting the open-source code is free; the hosted service has a 14-day free trial.
Android, iOS, Web, Self-hosted	Web, Self-hosted
Runs on common PHP and MySQL hosting Voice, video and screen sharing built in	Live agents and AI chatbots in one platform No-code visual conversation designer
Operator interface can feel dense for small sites Enterprise scaling needs extra services such as Elasticsearch	Self-hosting a multi-container stack takes some operations work Website is geared towards enterprise sales and demos
Downloadable app, Self-hosted, Hosted service	Self-hosted, Hosted service
Open source	Open source
License: Apache-2.0	License: MIT
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.