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LiveAgentFreshdesk
Paid

Paid subscription with a 30-day free trial and no setup fee.

 Freemium

Free starting plan, with paid plans for more features.

Web Web
  • Ticketing, live chat, call center and knowledge base in one product
  • Built-in AI chatbot and reply assistance
  • Omnichannel ticketing in one inbox
  • Automated workflows for routing and follow-up
  • Hosted only, no self-hosted option
  • Aimed at customer support teams rather than internal IT
  • Hosted only, with data kept on Freshworks servers
  • Focused on customer support rather than internal IT
Web application, Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.