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LiveAgent vs Intercom: catalog facts
LiveAgent	Intercom
Paid Paid subscription with a 30-day free trial and no setup fee.	Paid Paid plans with a 14-day free trial that needs no credit card.
Web	Web
Ticketing, live chat, call center and knowledge base in one product Built-in AI chatbot and reply assistance	AI agent Fin answers customers directly Omnichannel inbox with collaborative ticketing
Hosted only, no self-hosted option Aimed at customer support teams rather than internal IT	No free plan beyond the trial Aimed at business support teams rather than individuals
Web application, Hosted service	Web application, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.