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LiveAgent vs Tiledesk: catalog facts
LiveAgent	Tiledesk
Paid Paid subscription with a 30-day free trial and no setup fee.	Freemium Self-hosting the open-source code is free; the hosted service has a 14-day free trial.
Web	Web, Self-hosted
Ticketing, live chat, call center and knowledge base in one product Built-in AI chatbot and reply assistance	Live agents and AI chatbots in one platform No-code visual conversation designer
Hosted only, no self-hosted option Aimed at customer support teams rather than internal IT	Self-hosting a multi-container stack takes some operations work Website is geared towards enterprise sales and demos
Web application, Hosted service	Self-hosted, Hosted service
Closed source	Open source
License not stated	License: MIT
Account needed	Not stated if an account is needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.