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LiveAgent vs Zoho Desk: catalog facts
LiveAgent	Zoho Desk
Paid Paid subscription with a 30-day free trial and no setup fee.	Freemium Free signup is available, with paid plans offered through a free trial.
Web	Web
Ticketing, live chat, call center and knowledge base in one product Built-in AI chatbot and reply assistance	Multichannel inbox for support conversations Built-in help center with knowledge base and community
Hosted only, no self-hosted option Aimed at customer support teams rather than internal IT	Hosted only, no self-hosted edition AI features lean toward customer service rather than internal IT
Web application, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.