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Microsoft Remote Help vs ManageEngine Remote Access Plus: catalog facts
Microsoft Remote HelpManageEngine Remote Access Plus
Paid

Part of Microsoft Intune, which requires organizational licensing.

Freemium

Free to start, with paid editions and a free trial.

macOS Windows, Web, Self-hosted
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Cloud or on-premises deployment
  • Unattended access, file transfer and screen recording
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
  • Built for organisations, not personal use
  • Pricing details are not on the homepage
Downloadable app, Hosted service Self-hosted, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Not stated if an account is needed
Needs internet Not stated if it works offline

Checked October 2, 2026

Checked October 1, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.