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Microsoft Remote Help vs Splashtop: catalog facts
Microsoft Remote Help	Splashtop
Paid Part of Microsoft Intune, which requires organizational licensing.	Paid Paid subscriptions with a free trial for each product.
macOS	Windows, macOS
Integrated with Intune and Entra ID authentication Both sides are authenticated for each session	Products for individuals as well as help desks and MSPs Attended and unattended remote support
Only works within one organization's tenant Requires an Intune environment and corporate accounts	No free plan beyond the trial Proprietary software
Downloadable app, Hosted service	Downloadable app, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.