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Request TrackerDeskpro
Freemium

Open-source software is free to self-host; hosted plans are available.

 Paid

Commercial software; the site offers demos and a self-guided tour.

Web, Self-hosted Web, Self-hosted
  • Handles tickets entirely by email or web
  • Highly customisable workflows and extensions
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • Setup and customisation take administrator effort
  • Hosted plans go through sales
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
Self-hosted, Hosted service Self-hosted, Hosted service
Open source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.