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Salesforce vs Close: catalog facts
Salesforce	Close
Paid Paid subscriptions, with a free way to get started offered on the website.	Paid Paid subscription with a free trial that needs no credit card.
Web	Web
Covers sales, service and marketing on one platform AI agents through Agentforce	Calling, email and SMS built into the CRM Pipeline management and reporting in one place
Large and complex for small teams Hosted service only	No free plan beyond the trial Aimed at sales teams rather than general contact management
Hosted service	Downloadable app, Web application, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.