Compare software

SimpleHelpMicrosoft Remote Help
Paid

Commercial software with a trial download available.

 Paid

Part of Microsoft Intune, which requires organizational licensing.

Windows, macOS, Linux, Self-hosted macOS
  • Server is self-hosted rather than a vendor cloud
  • Supports both attended support and unattended access
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Aimed at IT teams rather than individuals
  • Pricing is not shown on the homepage
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
Downloadable app, Self-hosted Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Needs internet

Checked October 1, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.