Compare software

Tiledesk vs Chatbase: catalog facts
TiledeskChatbase
Freemium

Self-hosting the open-source code is free; the hosted service has a 14-day free trial.

Paid

Commercial service with a free trial; demos are available for larger teams.

Web, Self-hosted Web
  • Live agents and AI chatbots in one platform
  • No-code visual conversation designer
  • No-code setup using a business's own data
  • One agent can cover chat, email, phone and Slack
  • Self-hosting a multi-container stack takes some operations work
  • Website is geared towards enterprise sales and demos
  • Focused on business customer support and sales, not personal use
  • Hosted only, so customer data is processed on Chatbase's service
Self-hosted, Hosted service Hosted service
Open source Closed source
License: MIT License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Needs internet

Checked October 2, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.