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TiledeskFreshdesk
Freemium

Self-hosting the open-source code is free; the hosted service has a 14-day free trial.

 Freemium

Free starting plan, with paid plans for more features.

Web, Self-hosted Web
  • Live agents and AI chatbots in one platform
  • No-code visual conversation designer
  • Omnichannel ticketing in one inbox
  • Automated workflows for routing and follow-up
  • Self-hosting a multi-container stack takes some operations work
  • Website is geared towards enterprise sales and demos
  • Hosted only, with data kept on Freshworks servers
  • Focused on customer support rather than internal IT
Self-hosted, Hosted service Hosted service
Open source Closed source
License: MIT License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.