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Tiledesk vs Intercom: catalog facts
Tiledesk	Intercom
Freemium Self-hosting the open-source code is free; the hosted service has a 14-day free trial.	Paid Paid plans with a 14-day free trial that needs no credit card.
Web, Self-hosted	Web
Live agents and AI chatbots in one platform No-code visual conversation designer	AI agent Fin answers customers directly Omnichannel inbox with collaborative ticketing
Self-hosting a multi-container stack takes some operations work Website is geared towards enterprise sales and demos	No free plan beyond the trial Aimed at business support teams rather than individuals
Self-hosted, Hosted service	Web application, Hosted service
Open source	Closed source
License: MIT	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.