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Tiledesk vs Live Helper Chat: catalog facts
Tiledesk	Live Helper Chat
Freemium Self-hosting the open-source code is free; the hosted service has a 14-day free trial.	Freemium Free to self-host under Apache-2.0; paid hosting and commercial services are offered.
Web, Self-hosted	Android, iOS, Web, Self-hosted
Live agents and AI chatbots in one platform No-code visual conversation designer	Runs on common PHP and MySQL hosting Voice, video and screen sharing built in
Self-hosting a multi-container stack takes some operations work Website is geared towards enterprise sales and demos	Operator interface can feel dense for small sites Enterprise scaling needs extra services such as Elasticsearch
Self-hosted, Hosted service	Downloadable app, Self-hosted, Hosted service
Open source	Open source
License: MIT	License: Apache-2.0
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.