Compare software

TiledeskLiveAgent
Freemium

Self-hosting the open-source code is free; the hosted service has a 14-day free trial.

 Paid

Paid subscription with a 30-day free trial and no setup fee.

Web, Self-hosted Web
  • Live agents and AI chatbots in one platform
  • No-code visual conversation designer
  • Ticketing, live chat, call center and knowledge base in one product
  • Built-in AI chatbot and reply assistance
  • Self-hosting a multi-container stack takes some operations work
  • Website is geared towards enterprise sales and demos
  • Hosted only, no self-hosted option
  • Aimed at customer support teams rather than internal IT
Self-hosted, Hosted service Web application, Hosted service
Open source Closed source
License: MIT License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Needs internet

Checked October 2, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.