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Twenty vs Zoho CRM: catalog facts
Twenty	Zoho CRM
Freemium Free to self-host; the hosted version is a paid service.	Freemium Can be started free with a trial, with paid plans for more features.
Web, Self-hosted	Web
Open source and self-hostable Customisable data model, workflows and dashboards	More than 1,200 integrations Sales automation for follow-ups and approvals
Self-hosting needs server administration Aimed at technical teams that will customise it	Hosted only, with data kept on Zoho servers Breadth of features takes time to configure
Web application, Self-hosted, Hosted service	Hosted service
Open source	Closed source
License: AGPL-3.0	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Needs internet
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.