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ZendeskLiveAgent
Paid

Paid subscription service with a free trial.

 Paid

Paid subscription with a 30-day free trial and no setup fee.

Web Web
  • Tickets from many channels in one queue
  • Covers both customer support and internal employee service
  • Ticketing, live chat, call center and knowledge base in one product
  • Built-in AI chatbot and reply assistance
  • Proprietary hosted service with data stored by Zendesk
  • Heavy focus on AI features that may not suit every team
  • Hosted only, no self-hosted option
  • Aimed at customer support teams rather than internal IT
Hosted service Web application, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 23, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.