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Zoho CRM vs Salesforce: catalog facts
Zoho CRMSalesforce
Freemium

Can be started free with a trial, with paid plans for more features.

Paid

Paid subscriptions, with a free way to get started offered on the website.

Web Web
  • More than 1,200 integrations
  • Sales automation for follow-ups and approvals
  • Covers sales, service and marketing on one platform
  • AI agents through Agentforce
  • Hosted only, with data kept on Zoho servers
  • Breadth of features takes time to configure
  • Large and complex for small teams
  • Hosted service only
Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Not stated if it works offline

Checked October 2, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.