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Zoho Desk vs Deskpro: catalog facts
Zoho Desk	Deskpro
Freemium Free signup is available, with paid plans offered through a free trial.	Paid Commercial software; the site offers demos and a self-guided tour.
Web	Web, Self-hosted
Multichannel inbox for support conversations Built-in help center with knowledge base and community	Cloud or self-hosted deployment Omnichannel inbox covering email, chat, voice and forms
Hosted only, no self-hosted edition AI features lean toward customer service rather than internal IT	Aimed at organisations rather than individuals Pricing not shown on the homepage
Hosted service	Self-hosted, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.