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Zoho DeskLiveAgent
Freemium

Free signup is available, with paid plans offered through a free trial.

 Paid

Paid subscription with a 30-day free trial and no setup fee.

Web Web
  • Multichannel inbox for support conversations
  • Built-in help center with knowledge base and community
  • Ticketing, live chat, call center and knowledge base in one product
  • Built-in AI chatbot and reply assistance
  • Hosted only, no self-hosted edition
  • AI features lean toward customer service rather than internal IT
  • Hosted only, no self-hosted option
  • Aimed at customer support teams rather than internal IT
Hosted service Web application, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.