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Botpress vs Tiledesk: catalog facts
Botpress	Tiledesk
Freemium Free to try without a credit card; paid plans are priced without per-seat charges.	Freemium Self-hosting the open-source code is free; the hosted service has a 14-day free trial.
Web	Web, Self-hosted
Agents can act on tickets, not only answer questions Hand-off to human agents keeps conversation context	Live agents and AI chatbots in one platform No-code visual conversation designer
Focused on business customer support rather than personal use Hosted service only	Self-hosting a multi-container stack takes some operations work Website is geared towards enterprise sales and demos
Hosted service	Self-hosted, Hosted service
Closed source	Open source
License not stated	License: MIT
Account needed	Not stated if an account is needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked September 26, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.