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ChatwootIntercom
Freemium

Self-hosting is free; the hosted cloud is paid with a free trial.

 Paid

Paid plans with a 14-day free trial that needs no credit card.

Web, Self-hosted Web
  • Many channels in one shared inbox
  • Can be self-hosted
  • AI agent Fin answers customers directly
  • Omnichannel inbox with collaborative ticketing
  • Self-hosting means running and updating the server yourself
  • AI features are tied to its Captain assistant
  • No free plan beyond the trial
  • Aimed at business support teams rather than individuals
Self-hosted, Hosted service Web application, Hosted service
Open source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.