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Chatwoot vs Live Helper Chat: catalog facts
Chatwoot	Live Helper Chat
Freemium Self-hosting is free; the hosted cloud is paid with a free trial.	Freemium Free to self-host under Apache-2.0; paid hosting and commercial services are offered.
Web, Self-hosted	Android, iOS, Web, Self-hosted
Many channels in one shared inbox Can be self-hosted	Runs on common PHP and MySQL hosting Voice, video and screen sharing built in
Self-hosting means running and updating the server yourself AI features are tied to its Captain assistant	Operator interface can feel dense for small sites Enterprise scaling needs extra services such as Elasticsearch
Self-hosted, Hosted service	Downloadable app, Self-hosted, Hosted service
Open source	Open source
License not stated	License: Apache-2.0
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.