Compare software

DeskproosTicket
Paid

Commercial software; the site offers demos and a self-guided tour.

 Free

Free to download and self-host; a separate paid hosted version is offered.

Web, Self-hosted Web, Self-hosted
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • Mature and widely used
  • Self-hosted, keeping ticket data in house
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
  • You install, update and secure the server yourself
  • Website promotes a separate paid hosted product
Self-hosted, Hosted service Self-hosted
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.