Compare software

DeskproOTOBO
Paid

Commercial software; the site offers demos and a self-guided tour.

 Free

Open source with no licence fees.

Web, Self-hosted Web, Self-hosted
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • No licence costs
  • ITSM processes based on ITIL practices
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
  • You have to host and maintain the server yourself
  • Website content is mainly in German
Self-hosted, Hosted service Self-hosted
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.