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Deskpro vs Zammad: catalog facts
Deskpro	Zammad
Paid Commercial software; the site offers demos and a self-guided tour.	Free The self-hosted community edition is free; hosted plans are sold separately.
Web, Self-hosted	Linux, Web, Self-hosted
Cloud or self-hosted deployment Omnichannel inbox covering email, chat, voice and forms	Packages for Debian, Ubuntu and CentOS plus Docker Actively released
Aimed at organisations rather than individuals Pricing not shown on the homepage	Server runs on Linux only Heavier to set up than simple PHP help desks
Self-hosted, Hosted service	Self-hosted
Closed source	Open source
License not stated	License not stated
Account needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.