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Frappe Helpdesk vs Libredesk: catalog facts
Frappe HelpdeskLibredesk
Free

Free and open source to self-host, with managed hosting available through Frappe Cloud.

Free

Free and open source to self-host.

Web, Self-hosted Linux, Self-hosted
  • No per-agent pricing
  • SLA targets with automated escalations
  • Single binary keeps deployment simple
  • Docker Compose setup included
  • Runs on the Frappe Framework stack, which adds setup work for newcomers
  • Mobile access is a progressive web app rather than native apps
  • You run and maintain the server yourself
  • Younger project than established help desks
Self-hosted, Hosted service Self-hosted
Open source Open source
License: AGPL-3.0 License not stated
Not stated if an account is needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.