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GLPI vs Jira Service Management: catalog facts
GLPI	Jira Service Management
Freemium Free and open source to self-host, with paid cloud hosting and services from Teclib'.	Freemium Free for up to three agents, with paid plans for larger teams.
Web, Self-hosted	Web
Help desk, asset inventory and CMDB in one application Agentless network inventory with SNMP reports	Covers incidents, changes and service requests Free tier for very small teams
Broad feature set takes time to configure Needs a server to host it yourself	Free tier is limited to three agents Hosted only; data lives on Atlassian servers
Self-hosted, Hosted service	Hosted service
Open source	Closed source
License not stated	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.