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Gmelius vs Help Scout: catalog facts
Gmelius	Help Scout
Freemium Free to start, with paid plans for teams.	Freemium Hosted subscription service; check the site for current plans.
Android, iOS, Browser extension	Web
Shared inboxes for team handling of client email AI agents that act across connected business tools	Shared inbox for team support Nothing to install or host
Requires a Google account and Gmail Emphasis on AI automation may be more than individuals need	Cloud only, no self-hosting Closed source
Downloadable app, Hosted service, Browser extension	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked October 2, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.