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Grafana Cloud IRM vs GoAlert: catalog facts
Grafana Cloud IRMGoAlert
Freemium

A free account is available; paid use is billed per active user.

Free

Free and open source; you host it yourself.

Android, iOS, Web Web, Self-hosted
  • On-call schedules, alert routing and incident response in one tool
  • Mobile apps plus Slack and Microsoft Teams notifications
  • On-call rotations, schedules and escalation policies
  • Integrations with Grafana, Prometheus, Site24x7, Sensu and email
  • Hosted only, tied to Grafana Cloud
  • Most useful for teams already on the Grafana stack
  • You must host and maintain the server yourself
  • Integration list is narrower than large commercial services
Downloadable app, Hosted service Self-hosted
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Needs internet Not stated if it works offline

Checked September 24, 2026

Checked October 1, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.