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Grafana Cloud IRM vs ilert: catalog facts
Grafana Cloud IRM	ilert
Freemium A free account is available; paid use is billed per active user.	Paid Paid service with a free 14-day trial.
Android, iOS, Web	Android, iOS, Web
On-call schedules, alert routing and incident response in one tool Mobile apps plus Slack and Microsoft Teams notifications	Alerts via push, SMS, voice call and messengers On-call scheduling, incident management and status pages in one service
Hosted only, tied to Grafana Cloud Most useful for teams already on the Grafana stack	Hosted service only Paid after the trial
Downloadable app, Hosted service	Downloadable app, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.