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Grafana Cloud IRM vs PagerDuty: catalog facts
Grafana Cloud IRMPagerDuty
Freemium

A free account is available; paid use is billed per active user.

Paid

Commercial service with a free trial.

Android, iOS, Web Web
  • On-call schedules, alert routing and incident response in one tool
  • Mobile apps plus Slack and Microsoft Teams notifications
  • More than 750 integrations with monitoring and chat tools
  • Incident handling from Slack or the IDE
  • Hosted only, tied to Grafana Cloud
  • Most useful for teams already on the Grafana stack
  • Hosted commercial service with no self-hosted option
  • Heavy emphasis on AI features that small teams may not need
Downloadable app, Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.