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Grafana Cloud IRM vs Xurrent IMR: catalog facts
Grafana Cloud IRM	Xurrent IMR
Freemium A free account is available; paid use is billed per active user.	Paid Commercial hosted service with self-serve sign-up.
Android, iOS, Web	Web
On-call schedules, alert routing and incident response in one tool Mobile apps plus Slack and Microsoft Teams notifications	Alerts by phone, SMS, push, email, Slack and Microsoft Teams On-call schedules, escalation and playbooks in one place
Hosted only, tied to Grafana Cloud Most useful for teams already on the Grafana stack	Hosted only, with no self-hosted option Recently renamed, so documentation may use both names
Downloadable app, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.