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Help Scout vs Gmelius: catalog facts
Help ScoutGmelius
Freemium

Hosted subscription service; check the site for current plans.

Freemium

Free to start, with paid plans for teams.

Web Android, iOS, Browser extension
  • Shared inbox for team support
  • Nothing to install or host
  • Shared inboxes for team handling of client email
  • AI agents that act across connected business tools
  • Cloud only, no self-hosting
  • Closed source
  • Requires a Google account and Gmail
  • Emphasis on AI automation may be more than individuals need
Hosted service Downloadable app, Hosted service, Browser extension
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.