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Help Scout vs Missive: catalog facts
Help Scout	Missive
Freemium Hosted subscription service; check the site for current plans.	Freemium Can be tried for free; team plans are listed on the pricing page.
Web	Web
Shared inbox for team support Nothing to install or host	Shared inboxes with internal comments on emails Assignment and statuses show who is handling each message
Cloud only, no self-hosting Closed source	Hosted service that requires an account Aimed at teams rather than individual users
Hosted service	Downloadable app, Web application, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.