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incident.io vs PagerDuty: catalog facts
incident.ioPagerDuty
Freemium

A free starting plan is offered; larger plans are sold through the vendor.

Paid

Commercial service with a free trial.

Web Web
  • On-call, incident response and status pages in one service
  • AI-assisted root cause investigation
  • More than 750 integrations with monitoring and chat tools
  • Incident handling from Slack or the IDE
  • Hosted only
  • Paid plan details are not given in the research
  • Hosted commercial service with no self-hosted option
  • Heavy emphasis on AI features that small teams may not need
Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.