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incident.io vs Xurrent IMR: catalog facts
incident.io	Xurrent IMR
Freemium A free starting plan is offered; larger plans are sold through the vendor.	Paid Commercial hosted service with self-serve sign-up.
Web	Web
On-call, incident response and status pages in one service AI-assisted root cause investigation	Alerts by phone, SMS, push, email, Slack and Microsoft Teams On-call schedules, escalation and playbooks in one place
Hosted only Paid plan details are not given in the research	Hosted only, with no self-hosted option Recently renamed, so documentation may use both names
Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.