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ISL Online vs Microsoft Remote Help: catalog facts
ISL OnlineMicrosoft Remote Help
Paid

Paid licences with a free trial.

Paid

Part of Microsoft Intune, which requires organizational licensing.

Windows, macOS, Linux, Android, iOS macOS
  • Unlimited unattended computers
  • End-to-end encrypted sessions
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • No free plan beyond the trial
  • Aimed at businesses rather than home users
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
Downloadable app, Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Not stated if it works offline Needs internet

Checked September 23, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.