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About ISL Online
ISL Online's main application, ISL Light, lets support staff connect to customers' computers or reach unattended machines from a computer or mobile device. A remote access agent can be installed on any number of computers and deployed to many machines at once.
Administration tools manage users, groups and settings, data between operators and clients is end-to-end encrypted, and remote computers can also be reached over RDP or SSH without VPN or firewall changes. It is sold to businesses, with a free trial.
Strengths
- Unlimited unattended computers
- End-to-end encrypted sessions
- RDP and SSH access without VPN changes
- Bulk deployment and user administration
Limitations
- No free plan beyond the trial
- Aimed at businesses rather than home users
Details
- Pricing
- PaidPaid licences with a free trial.
- License
- Proprietary
- Platforms
- Windows, macOS, Linux, Android, iOS
- How it runs
- Downloadable app, Hosted service
- Account
- Required
- Best suited for
- Support teams and IT departments that assist customers remotely
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to ISL Online
Compare allSoftware that can replace ISL Online for an important use case, and what changes if you switch.
TeamViewer
Remote access and remote support across desktop and mobile platforms.
TeamViewer covers the same platforms and has a free tier for personal use, with a paid licence required for commercial support work.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
ScreenConnect is paid ConnectWise software for help desks, offering cloud or on-premises hosting, but it lacks Android and iOS clients.
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
Zoho Assist is a freemium cloud support service with web-based sessions and Chromebook support, requiring a Zoho account.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
Splashtop offers attended and unattended support with related patch and endpoint management products, listed for Windows and macOS only.
AnyDesk
Fast remote desktop tool with low latency and simple session codes.
AnyDesk is freemium with low-latency sessions and simple codes across desktop and mobile, with a paid license for commercial use.
Iperius Remote
Remote desktop and remote support software for Windows, macOS, Linux and mobile devices.
Iperius Remote is free for personal use and adds mass deployment and rebranding for support companies, with commercial use needing a paid licence.
Remote Utilities
Remote desktop software for Windows with unattended access, cloud relay or a self-hosted server.
Remote Utilities uses a one-time licence and optional self-hosted relay server, with Windows as its main platform.
RustDesk
An open-source remote desktop tool you can point at your own relay server instead of somebody else’s cloud.
RustDesk is open source under AGPL-3.0 with self-hosted relay servers, while some management features require the paid Pro server.
Similar software
Related functionality, not necessarily a direct replacement.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
MeshCentral
A self-hosted remote monitoring and management server with web-based remote desktop, terminal and file transfer for every machine you run an agent on.
ManageEngine Endpoint Central
Unified endpoint management suite for patching, software deployment, remote troubleshooting and securing desktops, servers and mobiles.
