Compare software

Live Helper Chat vs Chatwoot: catalog facts
Live Helper ChatChatwoot
Freemium

Free to self-host under Apache-2.0; paid hosting and commercial services are offered.

Freemium

Self-hosting is free; the hosted cloud is paid with a free trial.

Android, iOS, Web, Self-hosted Web, Self-hosted
  • Runs on common PHP and MySQL hosting
  • Voice, video and screen sharing built in
  • Many channels in one shared inbox
  • Can be self-hosted
  • Operator interface can feel dense for small sites
  • Enterprise scaling needs extra services such as Elasticsearch
  • Self-hosting means running and updating the server yourself
  • AI features are tied to its Captain assistant
Downloadable app, Self-hosted, Hosted service Self-hosted, Hosted service
Open source Open source
License: Apache-2.0 License not stated
Not stated if an account is needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.